Privacy Policy

1.Data Controller

The Data Controller is:

TIMAGI CAPITAL PROJECT MANAGEMENT L.L.C.

License No. 1083112

Register No. 2396399

Fahidi Heights Building

Al Hamriya

Office No. 1503-07

Dubai – United Arab Emirates

Email: hello@humanova-robotics.com

2.Who we are

HUMANOVA is an independent platform dedicated to robotics.

Our mission is to help individuals, families and businesses understand, evaluate and adopt robotics in a safe, informed and independent way.

3.Data collected

We may collect:

Identification data

Account data

Membership data

Communication data

Technical data

Browsing data

Data provided voluntarily

• Identification data: name, surname, email, telephone
• Account data: credentials, preferences, language
• Membership data: subscription status, payment history, renewal history, membership credits
• Communication data: emails sent, opens, clicks, registered webinars, support requests
• Technical data: IP address, browser, device, operating system, security logs
• Browsing data: pages visited, time spent, usage events
• Data provided voluntarily: questionnaires, applications, consultancy requests, community messages

4.Purposes of processing

We process data for:

Provision of services

Contractual performance

Operational communications

Marketing (only with explicit prior consent)

Service improvement

Security

• Provision of services: account creation, platform access, membership management, webinar management, community management
• Contractual performance: payment management, renewals, invoices, membership credits
• Operational communications: subscription confirmations, service notifications, account security
• Marketing (only with explicit prior consent): newsletter, updates, offers, event invitations
• Service improvement: aggregate statistics, usage analysis, improvement of user experience
• Security: fraud prevention, system protection, access monitoring

5.Legal bases

The legal bases used are:

Contract — Art. 6(1)(b) GDPR

Consent — Art. 6(1)(a) GDPR

Legitimate interest — Art. 6(1)(f) GDPR

Legal obligations — Art. 6(1)(c) GDPR

• Contract — Art. 6(1)(b) GDPR: membership, payments, requested services
• Consent — Art. 6(1)(a) GDPR: newsletter, marketing, non-essential cookies
• Legitimate interest — Art. 6(1)(f) GDPR: security, fraud prevention, service improvement
• Legal obligations — Art. 6(1)(c) GDPR: tax obligations, accounting obligations, requests from competent authorities

6.Newsletter and Double Opt-In

HUMANOVA uses a Double Opt-In system.

The user:

Only after such confirmation is the marketing consent recorded.

The user may withdraw consent at any time.

• enters their email
• receives a confirmation message
• explicitly confirms the subscription

7.Community and Telegram

Access to HUMANOVA groups may take place through third-party platforms.

When the user uses such platforms:

• the provider's privacy policies also apply;
• HUMANOVA does not control the data processed directly by the platform.

8.Webinars

During webinars and online events the following may be collected:

Recordings may be retained for training and documentation purposes.

• registration data;
• participation;
• interactions;
• questions submitted.

9.Payments

Payments are processed through:

Stripe — https://stripe.com

HUMANOVA does not store the full payment card numbers.

Payment data is processed directly by Stripe in accordance with its own Privacy Policy.

10.Cookies

We use:

Essential cookies — Necessary for the operation of the site.

Analytical cookies — To understand the use of the platform.

Marketing cookies — Only with prior consent.

The user may change their preferences at any time.

11.Data retention

We retain data only for the time necessary.

Indicatively:

• Account: duration of the relationship + 24 months
• Membership: duration of the relationship + tax obligations
• Newsletter: until withdrawal
• Invoices: up to the terms required by law
• Security logs: up to 24 months

12.Recipients of the data

Data may be shared with:

Technology providers

Payment providers

Advisors

Authorities (where required by law).

• Technology providers: hosting, cloud, email provider, CRM
• Payment providers: Stripe
• Advisors: accountants, lawyers, auditors
• Authorities: where required by law.

13.International transfers

Since the Data Controller operates from the United Arab Emirates and uses global services, some data may be transferred outside the European Economic Area.

In such cases HUMANOVA adopts adequate measures including:

• Standard Contractual Clauses (SCC);
• equivalent contractual guarantees;
• technical security measures.

14.Security

HUMANOVA adopts reasonable technical and organizational measures to protect personal data against:

• unauthorized access;
• loss;
• alteration;
• disclosure.

15.Rights of the data subject

The user may exercise:

• Right of access — Art. 15 GDPR
• Right to rectification — Art. 16 GDPR
• Right to erasure — Art. 17 GDPR
• Right to restriction — Art. 18 GDPR
• Right to portability — Art. 20 GDPR
• Right to object — Art. 21 GDPR
• Withdrawal of consent — Art. 7 GDPR

16.How to exercise rights

For any request:

hello@humanova-robotics.com

HUMANOVA will respond within the terms provided by the applicable legislation.

17.Complaints

The user has the right to lodge a complaint with the competent data protection authority of their country of residence.

18.Minors

HUMANOVA services are not intended for individuals under 18 years of age.

We do not knowingly collect personal data of minors.

19.Profiling

HUMANOVA may use segmentation and scoring tools to:

No solely automated decisions producing significant legal effects on the user are taken.

• personalize content;
• improve communication;
• propose relevant materials.

20.Changes to the Privacy Policy

HUMANOVA may update this Privacy Policy.

Substantial changes will be communicated to users through appropriate channels.