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Auto-Renewal Policy

Last updated: 15 June 2026

This policy governs the automatic renewal of the HUMANOVA Founding Membership and ensures transparency toward members.

This is a courtesy translation. The Italian version is the legally binding one and prevails in case of any discrepancy.

1.Introduction

This Auto-Renewal Policy governs the automatic renewal of the HUMANOVA Founding Membership.

The purpose of this policy is to ensure maximum transparency toward HUMANOVA members regarding:

This policy forms an integral part of the Terms of Service and the Founding Membership Terms.

  • duration of the subscription;
  • renewals;
  • charges;
  • cancellation;
  • deactivation of renewal.

2.Service operator

The Membership is offered by:

TIMAGI CAPITAL PROJECT MANAGEMENT L.L.C.

License No. 1083112

Register No. 2396399

Fahidi Heights Building

Al Hamriya

Office No. 1503-07

Dubai

United Arab Emirates

Email:

hello@humanova-robotics.com

Operating under the HUMANOVA brand.

3.Duration of the Membership

The HUMANOVA Founding Membership has an annual duration.

Each Membership period lasts:

12 consecutive months

starting from the date of purchase.

4.Automatic renewal

Upon expiry of the annual period, the Membership renews automatically for a further period of 12 months.

The renewal is carried out using the payment method associated with the member's account.

5.Renewal amount

Unless otherwise communicated in advance:

Renewal amount:

€149.00 EUR

for each annual period.

Should HUMANOVA modify the price of the Membership:

  • the member will be informed in advance;
  • the new price will not apply retroactively;
  • the member may cancel the renewal before the charge.

6.Renewal authorization

Upon enrollment the member expressly authorizes HUMANOVA to carry out the recurring charges necessary for the renewal of the Membership.

The authorization remains valid until the automatic renewal is deactivated.

7.Pre-renewal notice

HUMANOVA undertakes to send an advance communication before the renewal.

The communication may be sent:

The notice will contain:

  • via email;
  • through the user account;
  • through other official channels.
  • expected date of the renewal;
  • expected amount;
  • instructions for cancellation.

8.Deactivation of renewal

The member may deactivate the automatic renewal at any time.

The deactivation:

  • prevents future charges;
  • does not immediately interrupt the Membership already paid;
  • maintains access until the natural expiry.

9.Cancellation of the Membership

The cancellation may be carried out:

Cancellation does not automatically entail a refund of the sums already paid.

  • from the personal area;
  • by contacting HUMANOVA;
  • using the tools made available by the payment platform.

10.Failed payments

Should the renewal be unable to be processed:

HUMANOVA may make further charge attempts.

In the absence of a successful payment the Membership may be suspended or terminated.

  • expired card;
  • insufficient funds;
  • bank block;
  • technical error;

11.Chargebacks and disputes

Before opening a bank dispute the member is invited to contact HUMANOVA.

In the event of fraudulent or abusive chargebacks HUMANOVA reserves the right to:

  • suspend the account;
  • interrupt the Membership;
  • formally contest the chargeback.

12.Changes to the program

HUMANOVA may modify:

Such changes do not affect the rights already accrued by the member in the period already paid.

  • structure of the Membership;
  • services;
  • features;
  • benefits.

13.Price changes

Any price variations will be communicated before the next renewal.

The member may decide whether to:

  • maintain the Membership;
  • cancel the renewal.

14.Termination of the program

HUMANOVA may decide to permanently discontinue the Membership program.

In such circumstances reasonable measures will be adopted to protect active members.

15.Contacts

For any request relating to automatic renewals:

hello@humanova-robotics.com

16.Transparency and principle of trust

HUMANOVA was founded with the aim of representing and protecting the interests of its members in the world of robotics.

For this reason HUMANOVA undertakes to keep the renewal process clear, transparent and easily revocable at any time.

The trust of members represents the principal asset of the Club.

HUMANOVABecome a Founder

HUMANOVA is a brand operated by TIMAGI CAPITAL PROJECT MANAGEMENT LLC — Dubai, United Arab Emirates.

HUMANOVA is an independent services company: the annual subscription is the consideration for the services described, not the purchase or binding reservation of a robot. No availability date, brand or absolute price is guaranteed. The included services are those described, in accordance with the Terms and Conditions.

The economic examples on the page are illustrative and do not constitute a price forecast.

Right of withdrawal within 14 days of sign-up (Consumer Code). Annual renewal only with express consent; cancel in one click from the client area.

The credit from the first subscription can be used in accordance with the Terms and Conditions, with the validity and exclusions set out therein. Personal data processed in accordance with the GDPR. Client data is never shared with manufacturers or third parties.

Instalment payment solutions and financing are provided exclusively by authorised third-party credit institutions, subject to their approval and creditworthiness assessment. HUMANOVA acts as an affiliated supplier and does not grant credit. Advertising message for promotional purposes: for economic and contractual terms, please refer to the Standard European Consumer Credit Information at the lending institution.

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